Contact us via our live chat or call our team and we will give you a quotation within minutes.

Please refer to our product grading page for the condition of the items you can sell. We purchase a wide range of games consoles and electronics.

Most times the product model number is printed at the back of the device. If this cannot be found, you can copy the serial number into your browser or compare your product with similar products online.

We advise on contacting your local council to give advice on the best method to recycle your product.

Of course not, we are happy to purchase as many items you have.

It is illegal to sell counterfeit products. We would not accept any counterfeit products.

We do not purchase any stolen products. We check all products prior to purchasing against a crime protection database. The database will highlight items which highlighted as stolen or barred.

Yes, we do. We purchase working and faulty consoles.

We would like to attain a complete set of leads. For example, with a console we would require a AV/HDMI lead with a complete set of power leads.

We can purchase your console without a memory unit. Please bear in mind this will impact the quote you are given.

Simply place your items in one bag. If you have multiple items for example a console with 20 games and 4 controllers. Keep the console with a HDMI lead and power supply unit into one bag, the controllers in another bag and games in one bag. Please make sure the items are cleaned and factory reset.

Please check on the manufacture’s website for tutorials on how to remove all data from your device. This is very important and for sure we can help you do this at the point of purchasing your items.

This varies for each item; we try to be as minimalistic as possible. For games consoles we require the power leads, one genuine controller and HDMI lead. For handheld devices such as Nintendo switches we will require the power leads, joy cons, docking station, HDMI lead and wrist straps.
For smart watches, tablets and mobile phones we will require the power lead and plug.

We offer the same prices for all models regardless of the colour difference between the devices.

We would not buy your device from you if it’s blocked. You would need to contact your service provider to investigate into why your item was blacklisted.

Yes, we do have a dedicated grading criterion page that provides detailed information about how we assess the condition and quality of items we purchase. Our grading criterion is designed to offer transparency and clarity, ensuring both our customers and sellers have a clear understanding of our evaluation process.

The process is very simple, we check the items you want to sell, if our driver is happy, you will be paid instantly. No waiting in long tiring queues. Aha and yes this will be same day payment upon collection. Now that’s different.

You will receive a purchase receipt from our trained drivers after the deal is complete. The purchase receipt will be sent to your specified email at the point of booking the collection. The purchase receipt will include an image of your products, the products sold including the individual prices and the signed agreement between yourself and Level Up Gaming ltd.

If you notice, you have incorrectly been quoted for the wrong product please do contact our customer support team. And not to worry this will be confirmed at point of collection, so you will receive a quote for the exact product. Furthermore, our trained drivers will make any adjustments if there are any deemed necessary.

We remove any external hard drives from all devices and factory reset prior to testing which follows government guidelines on data protection. However please do contact our customer support team for further assistance.

Cookies are simply files created in the background which will save your browsing data. Cookies allow you to see relevant data based on your usage. For example, you may want to continue being logged in on a specific page on a website.

Cookies do not save your personal information or credit card data. Cookies essentially allow your web experience to be better.

Please refer to our up-to-date guidelines for the most common browsers used. Please refer to our customer service team for further assistance.

1. Click ‘Tools’ (the gear icon) in the browser toolbar.
2. Choose Internet Options.
3. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

1. Click the Safari menu from the top toolbar.
2. Choose Preferences.
3. Click the Privacy tab.
4. Click the Never checkbox for Block Cookies.

1. Click the context menu in the browser toolbar to the right of the address bar.
2. Choose Settings.
3. Click “Show Advanced Settings.”
4. Click Content settings in the Privacy section.
5. Ensure that the bullet for “Allow local data to be set (recommended)” is checked.
6. Also ensure that “Block third-party cookies and site data” is unchecked.

1. Click the Tools menu from the top toolbar.
2. Choose Options.
3. Click the Privacy tab.
4. Under “History” select “Use custom settings for history” from the drop-down menu beside “Firefox will.”
5. Ensure that the checkboxes for “Accept cookies from sites” and “Accept third-party cookies” are both checked.
6. Click OK.

Thankyou for following the guidelines and we apologise if you are still having issues with the website. If your cookies are enabled, and the website is still causing some issues it may be your security software conflicting with the correct functioning of the website. This is a common issue with security software blocking cookies, this will need to be disabled.

1. Double click on the “Norton Internet Security” icon in the system tray.
2. Click on “Norton Internet Security“, then “Status & Settings” .
3. Click on “Privacy Control“, then “Configure“. A new window will appear.
4. Click on “Advanced“, then “Add Site” .
5. Enter “site name” (web site address without the quotes).
6. Select the “User Settings” tab.
7. Under “Cookies“, uncheck the box that says “Use Privacy settings” and set the value to “Permit” .
8. Click OK, then click OK Close Norton Internet Security.

Click on the drop-down menu under Cookies and select Don’t block cookies.

1. Go to ⋮ Menu (three dots) ▸
2. Go to Privacy and security ▸ Site Settings.
3. Under Content, click Cookies and site data.
4. Click Add next to Sites that can always use cookies.
5. Type [*.] avast.com and click Add.

1. Right-click the McAfee icon by your system clock or open the application from the Start Menu.
2. Click Privacy Service
3. Click Manage Users
4. The Privacy Service window appears. Click to highlight the name of the user whose setting you wish to change.
5. Click Edit
6. Click the Cookies tab
7. Select the desired option, such as Prompt users to accept cookies or Accept all cookies.
8. Click Apply

1. Select Prompt users to accept cookies
2. Click Edit
3. Enter the addresses of the web sites from which you want to allow or deny cookies
4. Click Add
5. Once completed with entering all desired addresses, click Done

1. Click the Avira icon in the system tray to open the Avira user interface.
2. Click Performance in the left menu.
3. Click Advanced tools.
4. Click the Settings icon in the upper right corner of the user interface.
5. Click Exclusions in the left menu.
6. Select the required exclusion list from the drop-down menu.
7. Add files, registry keys, cookies, or start-up entries that should be excluded during the clean-up process. The added list will be ignored at the next clean-up.

1. In Zone Alarm, select “Privacy“
2. Under “Cookie Control“, click on “Custom“
3. In Custom Privacy Settings:
4. Uncheck the box that says “Block session cookies“
5. Uncheck the box that says “Block persistent cookies“
6. Uncheck the box that says “Remove private header information“
7. Uncheck the box that says “Expire Cookies“
8. Click “OK“

Level Up Gaming strives to ensure we maintain a committed service when it comes to providing a collection service and paying the highest prices for your unwanted electronics.

We want to pay you the best possible price for your unwanted electronics. This is only possible with our partnerships which involves taking our products to developing countries which is more affordable to the end user. This helps you by getting a great price, helps the environment and helps our customers attain a product they may not be able to afford from another firm. It’s a Win Win!

Of course not! Our collection service is free of charge.

This varies for each item; we try to be as minimalistic as possible. For games consoles we require the power leads, one genuine controller and HDMI lead. For handheld devices such as Nintendo switches we will require the power leads, joy cons, docking station, HDMI lead and wrist straps. For smart watches, tablets and mobile phones we will require the power lead and plug.

Simply place your items in one bag. If you have multiple items for example a console with 20 games and 4 controllers. Keep the console with a HDMI lead and power supply unit into one bag, the controllers in another bag and games in one bag. Please make sure the items are cleaned and factory reset.

We do not purchase any stolen products. We check all products prior to purchasing against a crime protection database. The database will highlight items which highlighted as stolen or barred.

We would not buy your device from you if it’s blocked. You would need to contact your service provider to investigate into why your item was blacklisted.

Grade: A

Description

• The console has full functionality, all ports are free of corrosion and liquid damage.
• The console is not modified in any way, not jailbroken, adapted, or banned.
• Controller included is genuine with light signs of use.
• Power supply is genuine and fully functional.
• There are less than 3 scuffs around the console with minimal signs of use.

Grade: B

Description

• The console has full functionality, all ports are free of corrosion and liquid damage.
• The console is not modified in any way, not jailbroken, adapted, or banned.
• There are sign of deep scratches and some noticeable wear around the casing of the console.
• There are sign of deep scratches and some noticeable wear around the casing of the controller.
• There are signs of deep scratches and some noticeable wear around the casing of the power supply.

Grade: Faulty

Description

Consoles can be damaged in a few ways. If the console has complete internal and external parts and not snapped in half, we will more than likely purchase this from you and recycle this. Please see below what console conditions are acceptable.

• Doesn’t power on
• No sound
• Faulty battery
• Faulty buttons
• Excessive scratches, dents, or cracks
• Corrupt hard drive or software issues
• Faulty eject tray
• Overheating issues
• Faulty hardware

We will not purchase your faulty console if there are missing internal components.

Grade: A

Description

• The console has full functionality, all ports are free of corrosion and liquid damage.
• The console is not modified in any way, not jailbroken, adapted, or banned.
• Controller included is genuine wwith light signs of use. (Joy cons must be genuine and complete with wrist wraps, no third-party controllers).
• Power supply is genuine and fully functional.
• Official docking station with all required leads.

There are less than 3 scuffs around the console with minimal signs of use.

• Minimal (barely noticeable) scratches on the screen, no dents or deep scratches on the bezel or outer casing.
• No damage to screen (not chipped, no dead pixels) screen to be fully patent.

Grade: B

Description

• The console has full functionality, all ports are free of corrosion and liquid damage
• The console is not modified in any way, not jailbroken, adapted, or banned.
• Controller included is genuine with heavier signs of use. (Joy cons must be genuine and complete with wrist wraps, no third-party controllers).
• Power supply is genuine and fully functional
• Official docking station with all required leads.

There are less than 5 scuffs around the console with heavier signs of use

• Minimal (noticeable) light scratches on the screen, no dents or deep scratches on the bezel or outer casing.

No damage to screen (not chipped, no dead pixels) screen to be fully patent.

Grade: Faulty

Description

Consoles can be damaged in a few ways. If the console has complete internal and external parts and not snapped in half, we will more than likely purchase this from you and recycle this. Please see below what console conditions are acceptable.

• Doesn't power on
• No sound
• Faulty battery
• Faulty buttons
• Excerssive scratches, dents, or cracks
• Corrupt hard drive or software issues
• Faulty eject tray
• Overheating issues
• Faulty hardware
• User can feel scratches on the screen. (Damage present on the screen, including cracked glass, warped screen, no image on screen, dead pixels).
• Not reading games
• Connectivity issues (no connectivity to docking station, joy con controllers or Wi-Fi, no output to tv screen).
• Faulty HDMI port
• Missing components (buttons, controllers, screws, covers, docking station or power supply).
• Poor battery health

If internal parts are missing, we will be unable to purchase your device.