Please check on the manufacture’s website for tutorials on how to remove all data from your device. This is very important and for sure we can help you do this at the point of purchasing your items.

This varies for each item; we try to be as minimalistic as possible. For games consoles, we require the power leads, one genuine controller, and HDMI lead. For handheld devices such as Nintendo switches, we will require the power leads, joy cons, docking station, HDMI lead, and wrist straps. For smartwatches, tablets, and mobile phones, we will require the power lead and plug.

We offer the same prices for all models regardless of the colour difference between the devices.

We would not buy your device from you if it’s blocked. You would need to contact your service provider to investigate why your item was blacklisted.

Yes, we do have a dedicated grading criterion page that provides detailed information about how we assess the condition and quality of items we purchase. Our grading criterion is designed to offer transparency and clarity, ensuring both our customers and sellers have a clear understanding of our evaluation process.