Cookies are simply files created in the background that will save your browsing data. Cookies allow you to see relevant data based on your usage. For example, you may want to continue being logged in on a specific page on a website.

Cookies do not save your personal information or credit card data. Cookies essentially allow your web experience to be better.

Please refer to our up-to-date guidelines for the most common browsers used. Please refer to our customer service team for further assistance.

Internet Explorer: Click ‘Tools’ (the gear icon) in the browser toolbar. Choose Internet Options. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

Safari: Click the Safari menu from the top toolbar. Choose Preferences. Click the Privacy tab. Click the Never checkbox for Block Cookies.

Google Chrome: Click the context menu in the browser toolbar to the right of the address bar. Choose Settings. Click “Show Advanced Settings.” Click Content settings in the Privacy section. Ensure that the bullet for “Allow local data to be set (recommended)” is checked. Also ensure that “Block third-party cookies and site data” is unchecked.

Firefox: Click the Tools menu from the top toolbar. Choose Options. Click the Privacy tab. Under “History” select “Use custom settings for history” from the drop-down menu beside “Firefox will.” Ensure that the checkboxes for “Accept cookies from sites” and “Accept third-party cookies” are both checked. Click OK.

Thank you for following the guidelines, and we apologize if you are still having issues with the website. If your cookies are enabled, and the website is still causing some issues, it may be your security software conflicting with the correct functioning of the website. This is a common issue with security software blocking cookies, and it will need to be disabled.

Norton 360 Deluxe: Double click on the “Norton Internet Security” icon in the system tray. Click on “Norton Internet Security”, then “Status & Settings”. Click on “Privacy Control”, then “Configure”. A new window will appear. Click on “Advanced”, then “Add Site”. Enter the “site name” (web site address without the quotes). Select the “User Settings” tab. Under “Cookies”, uncheck the box that says “Use Privacy settings” and set the value to “Permit”. Click OK, then click OK. Close Norton Internet Security.

Bitdefender: Click on the drop-down menu under Cookies and select Don’t block cookies.

Avast One: Go to ⋮ Menu (three dots) ▸ Go to Privacy and security ▸ Site Settings. Under Content, click Cookies and site data. Click Add next to Sites that can always use cookies. Type [*.] avast.com and click Add.

McAfee Total Protection: Right-click the McAfee icon by your system clock or open the application from the Start Menu. Click Privacy Service. Click Manage Users. The Privacy Service window appears. Click to highlight the name of the user whose setting you wish to change. Click Edit. Click the Cookies tab. Select the desired option, such as Prompt users to accept cookies or Accept all cookies. Click Apply. To edit the Accept Cookie or Reject Cookie Lists from the same window, do the following: Select Prompt users to accept cookies. Click Edit. Enter the addresses of the websites from which you want to allow or deny cookies. Click Add. Once completed with entering all desired addresses, click Done.

Avira Prime: Click the Avira icon in the system tray to open the Avira user interface. Click Performance in the left menu. Click Advanced tools. Click the Settings icon in the upper right corner of the user interface. Click Exclusions in the left menu. Select the required exclusion list from the drop-down menu. Add files, registry keys, cookies, or start-up entries that should be excluded during the clean-up process. The added list will be ignored at the next clean-up.

Zone Alarm: In Zone Alarm, select “Privacy“. Under “Cookie Control“, click on “Custom“. In Custom Privacy Settings: Uncheck the box that says “Block session cookies“. Uncheck the box that says “Block persistent cookies“. Uncheck the box that says “Remove private header information“. Uncheck the box that says “Expire Cookies“. Click “OK“.